Shipping & Delivery

Every Mommy's Charms piece is personalised to order in our Dubai studio, so your parcel is made for one baby only — yours.

How long does it take?

  • Personalisation time: your piece is engraved, wrapped and ready within 72 hours of your order.
  • Dubai: order before 11am and ready pieces can be delivered the same day.
  • Rest of the UAE: 1–3 working days after your piece is ready.
  • GCC (KSA, Kuwait, Qatar, Bahrain, Oman): 3–7 working days after your piece is ready, via tracked courier.

How much does it cost?

  • Free UAE shipping on orders over AED 222.
  • Below AED 222, the exact rate is shown at checkout before you pay.
  • GCC rates are calculated at checkout by destination.

Tracking

You'll receive a tracking link as soon as your parcel is with the courier. If anything about your delivery feels unclear, message us on WhatsApp — you'll be speaking with the founder, not a call centre.

Gifting straight to the recipient?

Every order already ships in our signature gift box with ribbon and wax seal — no invoice inside, no extra wrapping needed. Add a gift note at checkout and we'll include it.